​​HEARS Family Line

OCFS HEARS Family Line
(Help, Empower, Advocate, Reassure and Support)
1-888-55HEARS ( 1-888-554-3277 )
Monday-Friday 8:30 a.m.-4:30 p.m.

The HEARS family line assists parents and families by providing resources and referrals to a variety of services. Caring representatives guide families to services including food, clothing, housing, medical and behavioral health care services, parenting education and child care.

Representatives are available to help Monday through Friday from 8:30 a.m.- 4:30 p.m. The line offers messages in 12 languages.

HEARS Flyer in Multiple Languages

Please download and/or print these flyers as needed.

Download the HEARS File in English

​The HEARS flyer is available in other languages:

Arabic / عربى
Bengali / বাংলা
Chinese, traditional / 中文
Chinese, simplified / 中文
French / Français
Haitian Creole / Kreyòl Ayisyen
Italian / Italiano
Korean / 한국어
Polish / Polskie
Russian / Pусский
Spanish / Español
Swahili / Kiswahili
Urdu / اردو
Yiddish / יידיש