​​​Empower. Connect. Thrive.

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Parenting is a tough job. All families need help now and then. Help is available to empower families to choose the support they want, connect to other families and community resources, and thrive.

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Family Strengthening Programs

Family Strengthening Programs provide families with access to programs and resources to help children grow into healthy and productive members of their communities.

​Family Strengthening Programs

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HEARS Family Line ​​

The HEARS Family Line assists parents and families by providing resources and referrals to a variety of services.

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 HEARS Family Line

Empower

Programs across the state empower parents to decide if these supports are right for them and to make choices that can strengthen their family. Families can join free, voluntary activities including:

  • Family events.
  • Supports to help their child grow and develop.
  • Support groups.
  • Opportunities to share their experiences and skills with others.
  • Other resources such as developmental screenings, child care, mental health services, substance use programs, food assistance, and educational programs.

Connect

Programs help parents connect with other families and program staff to:

  • Reduce stress.
  • Develop a network of supports to help their family thrive.
  • Respond to children’s challenging behaviors.
  • Know where to find help when needed.
  • Boost their child’s well-being – and their own!

​​Thrive

Parents noted how the programs help them thrive:

“I now have the confidence to manage challenging situations with my children in a positive and constructive manner.” – Anonymous – Home Visiting Program Participant

“I appreciated being around and talking to people who are in the same place as me.” – Olivia T. – Family Resource Center Participant

“I felt listened to and heard.” – Malik M. – Parenting Education Program Participant

“It was a blessing to have someone to help with finding resources and getting concrete needs met.” – Aaliyah B. – Family Opportunity Center Participant

“I loved the sense of community created by the facilitators and other parents.” – Gabriel S. – Parenting Education Program Participant

These types of supportive services are funded by the New York State Office of Children and Family Services (OCFS). Services are not mandated, and are not part of Child Protective Services (CPS).